Returns and Refunds

Everything You Need to Know

Returns are available for all items, if all these conditions are met you will receive a return postage label and a full refund for your item, these will be checked upon receipt of the return before the refund is made.

Conditions for a full refund are:

  • Packaging (box if applicable) must be undamaged 

  • All items inside the box, charging leads, manuals and internal packaging must be returned with the item (if applicable)

  • A detailed description about the issue with the item.

Replacement items are offered, this works by you returning the item with the provided postage label, once it has arrived back with me I will send out a replacement item with Royal Mail First Class Signed For. 


Professional Service

Here at iPhoneRefurbed, we value our relationship with our customers. That's why we do our best to take care of all your needs. Learn more about our customer services and see how we can help.

Smartphone Holder

Locally Owned

Shopping for electronics can be confusing and overwhelming. That’s why our team of passionate and knowledgeable professionals is here to help every step of the way. Stop by and experience the advantages of iPhoneRefurbed for yourself.


Family Business

We care about making your shopping experience the best it can possibly be. We take care of all the essentials so that you can focus on finding exactly what you need quickly and easily.

We’re always here to help.